Thank you for shopping with us! We hope you’re happy with your purchase, but if you need to make a return, here’s everything you need to know:

  • Return Window: We accept returns within 30 days of your original purchase from Brandafy.uk.
  • Item Condition: Items must be in their original condition and packaging to qualify for a return.
  • Restocking Fee: There’s no restocking fee applies to all returns.
  • Non-Returnable Items: We cannot accept returns on items that have been used, damaged, altered, or purchased from a third-party retailer.

How to Initiate a Return:

  1. Contact us at support@brandafy.uk with your order number and a brief explanation of why you’d like to return the item.
  2. We’ll send you a return label and detailed instructions for the process.
  3. Once we receive and inspect the item, we’ll issue a refund to your original payment method.

For any questions or concerns, feel free to reach out to us at support@brandafy.uk.